When will you be open again?
Is the zoo safe to visit?
How do I book tickets for the zoo?
How will a visit now be different to before?
I have an annual pass or complimentary ticket; will it expire while you are closed?
I have a pass or complimentary ticket but can't use this online; how do I book tickets?
Will I still be able to buy souvenirs?
Will toilet facilities be open?
Will we have to wear masks to the zoo?
Can I still use cash at the zoo?
Can the animals catch or pass on COVID-19?
Will there still be animal-keeper talks throughout the day?
I'd like to volunteer at the zoo; can I do this?
I have a question but can't get through to anyone on the phone.
I am an annual pass holder. Why do I have to book?
Will there be changes to your café?
Do you have a COVID-19 risk assessment?
I have another question...